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Maywood Furniture Corporation'sTM Terms and Conditions


Change Orders
Requests for changes to an acknowledged order must be submitted in writing to Maywood Furniture Corporation and are subject to Maywood's ability to accommodate such requests. Change orders may be subject to a revised production schedule and to any additional charges for material and labor.

Delay
Maywood Furniture Corporation shall not be liable for delays in performance caused by an Act of God, fire or other casualty, accident, strike, shortage of labor or materials, governmental action or any other cause beyond Maywood Furniture Corporation's control, and the time for Maywood Furniture Corporation's performance may be extended by the disruption. Maywood reserves the right to apportion its production as appropriate to meet customer's needs.

Cancellation Policy
Requests for cancellation of acknowledged product orders must be made in writing to Maywood. In addition, when canceling an order. Approval of cancellation for products from Maywood's regular product listings may require a 10% cancellation charge being levied for material and labor. Cancellation charges for acknowledged special product orders are made according to the following schedule:

1. All custom products requiring engineering modifications or special materials cancelled 4 (four) business days or more before the acknowledged ship date will be subject to a charge equal to 50% of the net value of each cancelled line item.
2. All custom products requiring engineering modifications or special materials cancelled 3 (three) business days or less before the acknowledged ship date will be subject to 100% of the net value of each cancelled line item.

Freight
Freight costs are the responsibility of the buyer. Shipments will go forward on a freight prepay and add basis, unless Maywood Furniture Corporation is notified otherwise. Orders will be shipped via common or contract carrier of Maywood Furniture Corporation's choice, unless otherwise specified. Normal delivery is on a dock to dock basis. Special requests such as inside delivery, call before delivery, or special handling instructions may be subject to additional charges. Maywood will make every attempt to accommodate customer's requests. All special delivery requests received after the order is acknowledged will be treated as a Change Order.

Freight Claims
All product is shipped in compliance with the National Motor Freight Classification Code. Proper care is taken to provide excellent product quality and prepare product for journey. Upon receipt of an order it is the responsibility of the customer to inspect all cartons for damage and/or shortages and to note any visible damage or shortages on the carrier driver's delivery receipt or Bill of Lading. In the event of damage, immediately contact Maywood Furniture Corporation's Customer Representative Group to initiate a freight claim and replacement/repair options. All noted damages are eligible for credit.

Damages on Customer Designated Carrier 
Should damage occur on customer designated carrier orders, freight claims are the responsibility of the customer.

Concealed Damages 
Concealed damages must be reported within 15 days from delivery. Any concealed damages not reported in 15 days will not be the responsibility of Maywood Furniture Corporation or the carrier. If Maywood accepts the concealed damage claim, Maywood's liability is limited to up to two-thirds of the invoiced price.

Storage
Storage of tables at Maywood Furniture Corporation subsequent to manufacture could be subject to additional charges.

Returns
Products produced by Maywood Furniture Corporation are manufactured specifically to Maywood customer specification. Maywood Furniture Corporation is not required to accept as a return any product specified or ordered incorrectly. Returns are subject to a restocking charge of 20% providing products are returned in excellent condition; returns in less than excellent condition will be subject to a graduated restocking fee calculated by the Maywood Furniture Corporation. Return Authorizations will be issued at the discretion of Maywood Furniture Corporation for products or parts deemed defective.  Maywood Furniture Corporation is not required to accept returned merchandise without proper authorization. Freight charges for returns are the responsibility of the customer.

Product Design 
Maywood Furniture Corporation reserves the right to discontinue or make changes in the design, specifications or construction of its products without prior notice.

Repair and Replacement 
Maywood Furniture will repair or replace at its discretion, and as expeditiously as possible, those items that qualify under stated warranties. No repairs will be authorized without prior written consent from Maywood. Maywood's obligation will not exceed the original purchase price.

Agent's Authority 
Buyer understands and agrees that no agent, employee, or representative of the Maywood 
Furniture Corporation has authority to bind Maywood Furniture Corporation to any affirmation, agreement, representation, or warranty concerning the Maywood Furniture Corporation products, and buyer further understands and agrees that such affirmation of fact, promise, or representation made by any agent, employee or representative of Maywood Furniture Corporation shall not constitute a warranty or agreement unless specifically approved in writing by an authorized Officer of Maywood Furniture Corporation.

Intellectual Property-Disclaimer
When an order is for product(s) not in its normal line, Maywood Furniture Corporation's sole responsibility is to provide product(s) meeting the specifications of its customers, agents, or representative. Maywood Furniture Corporation specifically disclaims any obligation to indemnify or defend customer, property owners, architects, designers, specifiers, customer agents or others for claims alleging infringement of trademarks, copyrights, patents, designs or any other issues collectively described as intellectual property. Customer confirms that it is the originator of specifications for this customized product and has the clear title to said intellectual property and will defend and make the Maywood Furniture Corporation harmless for any claims (including expenses and reasonable attorney fees) to the contrary.

The Terms and Conditions set forth herein shall not be modified by documentation provided to us by the Customer, unless as expressly authorized in writing. Modifications to these Terms and Conditions shall only be effective upon express written approval by the Maywood Furniture Corporation.

The above text is a partial list of Maywood terms and conditions. The omitted portion is more appropriate to the distributor relationship and should not necessarily be a concern of the end user. Call 1-888-524-2582 for the complete unedited list of terms and conditions.

 

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