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Maywood
Furniture Corporation'sTM
Terms and Conditions
Change Orders
Requests for changes to an acknowledged order must be submitted in
writing to Maywood Furniture Corporation and are subject to Maywood's
ability to accommodate such requests. Change orders may be subject to a
revised production schedule and to any additional charges for material
and labor.
Delay
Maywood Furniture
Corporation shall not be liable for delays in performance caused by an
Act of God, fire or other casualty, accident, strike, shortage of labor
or materials, governmental action or any other cause beyond Maywood
Furniture Corporation's control, and the time for Maywood Furniture
Corporation's performance may be extended by the disruption. Maywood
reserves the right to apportion its production as appropriate to meet
customer's needs.
Cancellation Policy
Requests for cancellation of acknowledged product orders must be made in
writing to Maywood. In addition, when canceling an order. Approval of
cancellation for products from Maywood's regular product listings may
require a 10% cancellation charge being levied for material and labor.
Cancellation charges for acknowledged special product orders are made
according to the following schedule:
1. All custom products requiring engineering modifications or special
materials cancelled 4 (four) business days or more before the
acknowledged ship date will be subject to a charge equal to 50% of the
net value of each cancelled line item.
2. All custom products requiring engineering modifications or special
materials cancelled 3 (three) business days or less before the
acknowledged ship date will be subject to 100% of the net value of each
cancelled line item.
Freight
Freight costs are the responsibility of the buyer. Shipments will go
forward on a freight prepay and add basis, unless Maywood Furniture
Corporation is notified otherwise. Orders will be shipped via common or
contract carrier of Maywood Furniture Corporation's choice, unless
otherwise specified. Normal delivery is on a dock to dock basis. Special
requests such as inside delivery, call before delivery, or special
handling instructions may be subject to additional charges. Maywood will
make every attempt to accommodate customer's requests. All special
delivery requests received after the order is acknowledged will be
treated as a Change Order.
Freight Claims
All product is shipped in compliance with the National Motor Freight
Classification Code. Proper care is taken to provide excellent product
quality and prepare product for journey. Upon receipt of an order it is
the responsibility of the customer to inspect all cartons for damage
and/or shortages and to note any visible damage or shortages on the
carrier driver's delivery receipt or Bill of Lading. In the event of
damage, immediately contact Maywood Furniture Corporation's Customer
Representative Group to initiate a freight claim and replacement/repair
options. All noted damages are eligible for credit.
Damages on Customer Designated Carrier
Should damage occur on customer designated carrier orders, freight
claims are the responsibility of the customer.
Concealed Damages
Concealed damages must be reported within 15 days from delivery. Any
concealed damages not reported in 15 days will not be the responsibility
of Maywood Furniture Corporation or the carrier. If Maywood accepts the
concealed damage claim, Maywood's liability is limited to up to
two-thirds of the invoiced price.
Storage
Storage of tables at Maywood Furniture Corporation subsequent to
manufacture could be subject to additional charges.
Returns
Products produced by Maywood Furniture Corporation are manufactured
specifically to Maywood customer specification. Maywood Furniture
Corporation is not required to accept as a return any product specified
or ordered incorrectly. Returns are subject to a restocking charge of
20% providing products are returned in excellent condition; returns in
less than excellent condition will be subject to a graduated restocking
fee calculated by the Maywood Furniture Corporation. Return
Authorizations will be issued at the discretion of Maywood Furniture
Corporation for products or parts deemed defective. Maywood
Furniture Corporation is not required to accept returned merchandise
without proper authorization. Freight charges for returns are the
responsibility of the customer.
Product Design
Maywood Furniture Corporation reserves the right to discontinue or make
changes in the design, specifications or construction of its products
without prior notice.
Repair and Replacement
Maywood Furniture will
repair or replace at its discretion, and as expeditiously as possible,
those items that qualify under stated warranties. No repairs will be
authorized without prior written consent from Maywood. Maywood's
obligation will not exceed the original purchase price.
Agent's Authority
Buyer understands and agrees that no agent, employee, or representative
of the Maywood
Furniture Corporation has authority to bind Maywood Furniture
Corporation to any affirmation, agreement, representation, or warranty
concerning the Maywood Furniture Corporation products, and buyer further
understands and agrees that such affirmation of fact, promise, or
representation made by any agent, employee or representative of Maywood
Furniture Corporation shall not constitute a warranty or agreement
unless specifically approved in writing by an authorized Officer of
Maywood Furniture Corporation.
Intellectual
Property-Disclaimer
When an order is for product(s) not in its normal line, Maywood
Furniture Corporation's sole responsibility is to provide product(s)
meeting the specifications of its customers, agents, or representative.
Maywood Furniture Corporation specifically disclaims any obligation to
indemnify or defend customer, property owners, architects, designers,
specifiers, customer agents or others for claims alleging infringement
of trademarks, copyrights, patents, designs or any other issues
collectively described as intellectual property. Customer confirms that
it is the originator of specifications for this customized product and
has the clear title to said intellectual property and will defend and
make the Maywood Furniture Corporation harmless for any claims
(including expenses and reasonable attorney fees) to the contrary.
The Terms and Conditions set
forth herein shall not be modified by documentation provided to us by
the Customer, unless as expressly authorized in writing. Modifications
to these Terms and Conditions shall only be effective upon express
written approval by the Maywood Furniture Corporation.
The above text is a partial list
of Maywood terms and conditions. The omitted portion is more appropriate
to the distributor relationship and should not necessarily be a concern
of the end user. Call 1-888-524-2582 for the complete unedited list of
terms and conditions.
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